When you choose an MPC SAN deployment solution, you can rest assured that MPC will complete-and you will pay for-only the services you want. From the initial comprehensive planning session to the ongoing support, you'll focus your in-house IT resources on other projects, and you'll lower your total cost of ownership by eliminating or reducing your training investment, installation costs, data management activities, and downtime.

In this phase, we gather your specific requirements to develop a needs assessment, complete a statement of work, and provide a price quote. This phase also introduces the use of innovative Web-X conferencing tools for training, conferences, and communication.

Once this initial groundwork is laid, we help you with project management, as we provide resources, schedules, and documentation for your solution. This phase includes the configuration of hardware and backups, and comprehensive customer orientation. We configure your DataFRAME storage solution to your specific needs, as well as complete any special projects you might request.

The third and final phase of your Deployment Solution covers the level of support you want. We offer 24X7 MPC technical support, up to five years parts and on-site coverage, and 2, 4, or 8-hour response. You'll get 30-day warranty on our workmanship, and on-site engineering support if required. Optional technical services include an on-site engineer and training and network management.